Privacy and trust
Trust matters deeply in a guided puja experience, especially when a device, camera, and personal ritual details are involved. PujaZen is designed to support worship in a way that feels respectful, clear, and transparent about how the experience works.
Why privacy matters in digital puja
Puja is personal. It can involve your name, family details, sankalpa, ritual habits, and activity within the experience. When technology is part of that process, users need to understand what is being used, what is being interpreted, and what is not being treated as personal content for others to view.
A trustworthy puja experience should not feel vague or mysterious about these things. It should be simple to understand and easy to explain.
How camera-based guidance should be understood
In PujaZen, camera-enabled features are intended to support the guided experience by helping interpret hand movements or ritual actions during certain parts of the flow.
That does not mean the experience is designed as a person-to-person video monitoring system. The purpose is functional guidance during the puja, not human observation of your worship.
- Camera access is used to support guided interaction where applicable.
- The focus is on interpreting gestures or ritual actions, not on treating the experience like a live video feed for others.
- Users should understand when camera-based features are in use and why.
What PujaZen does and does not do
- • Camera guidance is used only to help align steps. No video is recorded or stored.
- • Audio is playback-only. PujaZen does not record microphone input.
- • Sankalpa details are stored within your PujaZen account and are used only to support your experience and related operational needs.
- • For live pujas, your name, address, and phone number are shared only with the assigned priest for that puja and hidden afterward.
What users usually want to know
Most users are not asking for technical architecture details. They are asking practical questions: Are you watching me? Are you storing my video? Why does the app need camera access? What happens to my information?
Trust grows when these answers are direct. The experience should make clear that camera-related functionality is there to help the ritual flow work properly, and that personal data is handled only to support the service and associated operations.
Sankalpa and personal ritual information
A guided puja may include personal ritual inputs such as name, family details, location context, or devotional intent. These details matter because they help make the experience feel personal rather than generic.
At the same time, this information should be treated with care. Users should feel confident that such details are used only to support their experience, account functions, and necessary service operations.
Trust is also about clarity
Privacy is only one part of trust. Users also want clarity about what the product can and cannot do. A guided puja platform should not make exaggerated claims, create confusion about ritual authority, or imply guarantees it cannot honestly make.
The most trustworthy experience is one that is transparent: it guides carefully, explains its role clearly, and respects the personal nature of worship.
What this means in practice
In practice, a trust-oriented digital puja experience should do four things well:
Request permissions such as camera access only when relevant, and explain why the permission is needed.
Use plain language to explain how guided interaction works, especially when gestures or device features are involved.
Treat personal ritual details with care and avoid using unclear or overly broad language about data use.
Make it easy for users to reach the full legal and privacy policy when they want the formal version.
Read the full policy
This page is a plain-language overview. For the formal policy and related legal terms, use the full legal page.