Legal

We may collect information you provide directly to us, such as your name, email address, phone number, account details, support messages, and any information you submit while using PujaZen.

We may also collect technical and usage information such as device type, browser type, IP address, pages viewed, session activity, referral information, and interactions with our site and features.

Camera and hand-movement processing: Certain PujaZen features may access your device camera to detect or interpret hand movements used during the guided experience. PujaZen is intended to process this input only for interactive guidance. We do not store or maintain your camera feed as recorded video for later viewing, and we do not use the camera feed to generally watch or monitor you or your surroundings.

We may use collected information to:

• create and manage your account;
• provide, maintain, and improve PujaZen;
• process transactions and user requests;
• send service-related messages and support responses;
• monitor performance, usage, and security;
• comply with legal obligations and enforce our terms.

We may use third-party providers to support authentication, hosting, analytics, communications, payment processing, content delivery, and advertising. These providers may process information on our behalf in accordance with their own terms and privacy practices.

Payments may be processed through third-party providers such as Stripe. We do not store full payment card details on our own servers unless explicitly stated otherwise.

We may use cookies and similar technologies to keep you signed in, remember preferences, understand site usage, improve the user experience, and support analytics and advertising functions.

Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet.

Users may be able to opt out of personalized advertising by visiting Google Ads Settings. Users may also visit industry opt-out resources, where available, to learn more about personalized advertising choices.

If other third-party ad vendors or ad networks serve ads on PujaZen, those providers may also use cookies or similar technologies, subject to their own privacy policies and user choice mechanisms.

We may share information with service providers who perform services on our behalf, when required by law, to protect our rights and security, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We do not sell your personal information in the ordinary course of business.

We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

You may contact us to request updates or deletion of your account information, subject to legal and operational requirements. You may also opt out of non-essential communications where applicable.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of PujaZen after changes become effective constitutes acceptance of the updated policy.

Questions about this Privacy Policy may be sent through our Contact Us page or by email at support@pujazen.com.

By accessing or using PujaZen, or by creating an account, you agree to be bound by these Terms of Use and our Privacy Policy.

You agree to use PujaZen only for lawful purposes and in a manner that does not violate applicable law, infringe the rights of others, or interfere with the operation of the service.

You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account. You agree to provide accurate information and keep it up to date.

PujaZen and its associated content, software, design, branding, text, graphics, audio, video, and materials are owned by or licensed to PujaZen LLC and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit PujaZen content without prior written permission.

PujaZen provides guided digital puja content for informational, educational, and experiential use. Ritual practices, sequencing, pronunciation, recitation, materials, customs, and expectations may vary by tradition, sampradaya, region, family practice, priestly lineage, language, temple, and community.

PujaZen presents one guided format and does not represent or guarantee that any method, wording, sequence, pronunciation, interpretation, or ritual approach is universally required, complete, or correct for every user, family, or tradition.

PujaZen does not guarantee any spiritual, religious, astrological, emotional, personal, financial, health-related, or other outcomes from use of the service. Your use of PujaZen and any decisions, beliefs, interpretations, or practices based on the service remain your own responsibility.

Certain audio, visual, textual, or guided elements may be AI-generated, synthesized, pre-recorded, digitally rendered, or otherwise technology-assisted. Pronunciation, diction, intonation, cadence, accent, translation, timing, expressiveness, and presentation style may differ from a live priest, regional convention, or personal expectation.

You are responsible for ensuring that your device, network connection, browser, camera access, microphone access, audio settings, physical surroundings, and general usage conditions are appropriate and safe for use of PujaZen.

Use of PujaZen may consume bandwidth, battery, processing resources, camera or microphone access, and other device capabilities. We do not guarantee uninterrupted performance, compatibility, or availability across all devices, environments, or network conditions.

To the fullest extent permitted by law, PujaZen LLC is not responsible for device overheating, battery drain, connectivity issues, equipment malfunction, data usage charges, interruptions, damage to devices or accessories, or damage to furnishings, premises, or other property arising out of or related to use of the service.

Use of certain features may require camera access for hand-movement detection or interaction. You remain responsible for granting device permissions and for using such features only in surroundings you consider appropriate.

We may modify, suspend, or discontinue all or any part of PujaZen at any time, with or without notice. We do not guarantee uninterrupted availability of the service.

PujaZen is provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, PujaZen LLC and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, business opportunities, or property arising out of or related to your use of PujaZen.

We may suspend or terminate your access to PujaZen if we believe you have violated these Terms of Use or if your use presents risk to the platform, other users, or our rights.

These Terms of Use are governed by the laws applicable to PujaZen LLC, without regard to conflict of law principles.

We may update these Terms of Use from time to time. When we do, we will revise the “Last updated” date above. Continued use of PujaZen after changes become effective constitutes acceptance of the revised terms.

Questions about these Terms of Use may be sent through our Contact Us page.

Payments may be processed by third-party payment providers such as Stripe. By submitting payment information, you authorize the applicable payment provider to charge the amount shown at checkout.

Prices, features, availability, and offerings may change at any time before purchase. We reserve the right to correct pricing errors, description errors, or technical mistakes.

Access to digital content, guided experiences, or related services may begin immediately after purchase or shortly thereafter, depending on the product and technical conditions.

All purchases made through PujaZen are final, except where required by applicable law.

We may, at our sole discretion, review requests involving billing errors or exceptional circumstances on a case-by-case basis. Nothing in this section obligates us to provide a refund, credit, or cancellation beyond what is required by law.

If you believe you were charged in error, please contact us first through our Contact Us page so we can review the issue.